I hear audio but don't see video.
This is what is supposed to happen if you are on a network connection that is not fast enough to support the video stream. However, there is a problem that appears to affect Macintosh computers that are based on Intel CPU chips. (In other words the latest models!). These systems seem to fail to diagnose the speed of your connection correctly. So, if you believe your internet connection is fast enough to handle the video content because you have at least DSL or cable modem as your internet connection then try the following:
- Open System Preferences and click on the QuickTime icon.
- Click on the Streaming tab in the window that opens.
- Change the entry in the Streaming Speed pull down list from Automatic to the entry that best describes your connection, e.g. "1 Mpbs Cable"
- Close the Preferences window.